Canterbury Tails opened in May 2023 in a historic building dating to 1391—one of Canterbury's most ancient structures—bringing a welcoming cat cafe experience to the city center. Founder Pip created the cafe with a clear mission: to rehome 25 cats through permanent placement with daily visitors, rather than temporary cafe interactions. Every cat has its own story; the cafe maintains detailed profiles with each cat's name, breed, birthday, and personality. The cafe earned RSPCA approval in 2025 and maintains 5-star food hygiene certification. Sustainability is central to Canterbury Tails' identity: the furniture is upcycled, the menu is entirely plant-based, and every decision reflects care for animals and environment. Located in a charming historic lane, the cafe offers a uniquely grounded experience that honors both heritage and compassion.
Reviewers consistently praise the "beautiful collection" of 25 well-cared-for, friendly cats. Staff are described as knowledgeable, kind, and genuinely passionate about the cats' welfare—staff members know each cat individually and their adoption stories. The plant-based menu receives glowing reviews for quality and creativity; one visitor called the food "lovely" with generous portions. The historic setting enhances the experience; many visitors note the unique 1391 building feels special and atmospheric. Several reviewers mentioned specific cats by name, highlighting the personal connection guests develop. Photos and adoption details displayed throughout the cafe make the cats feel like real individuals with genuine futures beyond the cafe setting.
Canterbury Tails welcomes children ages 8 and up. Entry fees are £12 on weekdays and £14 on weekends, with block booking discounts available. The cafe is located on charming Mercery Lane in the city center, close to other Canterbury attractions. Reservations are essential and can be made online or by phone. The plant-based menu includes hot and cold beverages plus vegan food options. For booking details and the cat directory, visit their website or call for availability.